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Glossary

Glossary for Decision Clarity and Customer Value

Clear definitions of central terms around Hauffe OS, Customer Value, Decision Clarity, Alignment and decision quality.

The glossary gives executives and teams a shared language for better commercial decisions.

libraryKnowledgeThe reference library for Decision Clarity, Decision Intelligence and organizational decision making.researchResearchResearch foundations, validation questions and future publications from HAUFFE.frameworkFrameworksFramework documentation for Decision Clarity and HAUFFE OS.playbookPlaybooksPractical executive playbooks for applying better decision logic.glossaryGlossaryDefinitions and related concepts for the HAUFFE knowledge graph.
Customer Value

Customer Value

The economic and strategic value a customer relationship creates relative to the target model.

Customer Value, Hauffe OS
Decision Logic

Decision Clarity

The state in which teams evaluate the same reality with compatible logic.

Decision Logic, Hauffe OS
Governance

Decision Integrity

The traceability, reasoning quality and accountability of a decision.

Governance, Hauffe OS
Alignment

Organizational Alignment

Compatible evaluation of the same reality across functions and leadership levels.

Alignment, Hauffe OS
Steering

Decision Quality

The quality of decision logic independent of the later outcome.

Steering, Hauffe OS
Leadership

Leadership Fit

The fit between leadership behavior, task, person, context and goal.

Leadership, Hauffe OS
Growth

Growth Friction

Friction that emerges when functions optimize growth according to different criteria.

Growth, Hauffe OS
Leadership

Executive Judgment

The ability to combine evidence, context and accountability in a decision.